a71ee Terms & Conditions — Your Rights and Obligations

1 Introduction and Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and a71ee ("the Platform", "we", "us", "our"), governing your access to and use of the a71ee website at https://a71ee.io, its subdomains, mobile-optimised versions, and all associated gaming, betting, and account services (collectively, "the Service").

By completing the account registration process, depositing funds, accessing any game, placing any bet, or otherwise using any part of the Service, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must cease use of the Service immediately and close your account.

These Terms apply to all users of the a71ee platform regardless of the device, browser, or connection method used to access the Service. They supplement any additional terms published in connection with specific promotions, games, or product features, which shall be read together with these Terms. In the event of any conflict between a specific promotion's terms and these Terms, the specific promotion terms shall prevail with respect to that promotion only.

2 Eligibility Requirements

Access to and use of the a71ee Service is subject to the following eligibility conditions, all of which must be satisfied at all times during your use of the platform:

• You must be a natural person aged 21 years or older. The a71ee platform is strictly prohibited for use by minors. Age verification may be requested at any time.
• You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be a resident of, or accessing the Service from, a jurisdiction in which online gambling is explicitly prohibited by applicable law.
• You must not be an employee, officer, director, contractor, or immediate family member of an employee of a71ee or any of its affiliated game providers.
• You must not have previously had an a71ee account suspended or permanently closed for breach of these Terms.
• You must be acting on your own behalf and not as an agent, nominee, or proxy for any other person.

a71ee reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by a71ee support may result in account restriction or closure.

3 Account Registration and KYC Verification

3.1 Registration. To access the full range of a71ee services, including deposits, withdrawals, and real-money betting, you must complete the account registration process. During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and preferred payment method details.

3.2 One Account Per Person. Each player is permitted to maintain a single active account on the a71ee platform. The creation of multiple accounts by the same individual — whether using different email addresses, payment methods, or identity documents — constitutes a material breach of these Terms and will result in the suspension of all associated accounts and the forfeiture of any balances held therein.

3.3 KYC Verification. Know Your Customer (KYC) identity verification is mandatory for all accounts prior to processing a player's first withdrawal request. a71ee may also require KYC verification at any other time, including following a significant change in account activity, a large deposit, or upon reaching certain withdrawal thresholds. Accepted KYC documents include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport (photo page and details page)
• Bangladesh driving licence (front and back)
• Utility bill or bank statement dated within the last three months as proof of address
• Screenshot or confirmation of the mobile financial service (bKash, Nagad, Rocket) account registered in the player's name

3.4 Account Security. You are responsible for maintaining the confidentiality of your account credentials. You must not share your username, password, or one-time verification codes with any third party. a71ee support staff will never ask you for your password. Any activity conducted through your account while your credentials are active is your sole responsibility.

3.5 Inaccurate Information. Providing false, misleading, or incomplete information during registration or KYC verification is a serious breach of these Terms. a71ee reserves the right to void all bets placed and forfeit all balances associated with an account found to have been registered using false identity information.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods. a71ee accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and BRAC Bank. The availability of specific payment methods may vary and is subject to change without prior notice.

4.2 Minimum and Maximum Transactions. The minimum deposit amount is ৳500. Individual minimum and maximum limits for withdrawals are published within the Wallet section of the platform and are subject to periodic review. a71ee reserves the right to apply enhanced due diligence procedures to large transactions.

4.3 Deposit Processing. Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your a71ee account within 60 seconds of the transaction being confirmed by the payment provider. a71ee accepts no responsibility for delays caused by third-party payment processors, mobile network outages, or bank processing times outside our control.

4.4 Withdrawal Processing. Withdrawal requests from verified accounts are processed within 30 minutes during standard operating hours (Bangladesh Standard Time, UTC+6). Withdrawal requests submitted outside standard hours may take up to 24 hours. Withdrawals are paid to the same payment method and registered account used for the original deposit, in accordance with our anti-money-laundering obligations.

4.5 Player Funds. All player funds deposited with a71ee are held in accounts that are segregated from the platform's operational funds. This means your deposited balance is protected and not used by a71ee for any operational purpose. In the unlikely event of financial difficulty, segregated funds are ring-fenced for return to players.

5 Bonuses, Promotions, and Wagering Requirements

5.1 General Bonus Terms. a71ee offers a range of bonuses and promotional offers to eligible players. Each promotion is governed by its own specific terms, including wagering requirements, minimum odds, eligible games, expiry dates, and maximum withdrawal amounts from bonus funds. These specific terms are published on the relevant promotion page and must be read in conjunction with these general Terms.

5.2 Wagering Requirements. Unless otherwise stated in the specific promotion terms, bonus funds must be wagered a minimum number of times before any winnings derived from bonus funds may be withdrawn. The applicable wagering multiplier for each promotion is clearly stated at the time the bonus is offered. Bets placed on excluded games do not contribute to wagering requirement completion.

5.3 Bonus Abuse. a71ee reserves the right to withhold, void, or reclaim any bonus — and to suspend or permanently close the relevant account — where there is reasonable evidence of any of the following:

• Registration of multiple accounts to claim the same welcome bonus more than once
• Use of third-party bonus-hunting tools or strategies designed to exploit bonus offers systematically
• Collusion between players to meet wagering requirements at artificially low risk
• Providing false information to qualify for a targeted or loyalty promotion
• Chargeback or reversal of a deposit after a bonus has been credited and used

5.4 Expiry of Bonuses. All unclaimed bonuses and any bonus funds that have not met the applicable wagering requirements within the stated validity period will be automatically removed from the player's account upon expiry. No compensation is payable for expired bonuses.

5.5 Seasonal Promotions. a71ee may offer seasonal promotions tied to events of cultural significance in Bangladesh — including Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26) — as well as major sporting events such as BPL, IPL, and T20 World Cup fixtures. Such promotions are time-limited and subject to the specific terms published at the time of the offer.

6 Betting and Gaming Rules

6.1 Bet Acceptance. All bets placed on a71ee are subject to acceptance by the platform. a71ee reserves the right to decline, limit, or void any bet without providing a reason, including in cases where the platform suspects irregular or suspicious betting patterns.

6.2 Settlement of Bets. Sports bets are settled based on the official result confirmed by the relevant governing body (e.g., ICC for cricket, FIFA for football). In cases where the official result is disputed or subject to appeal, a71ee reserves the right to delay settlement until a final determination is made. a71ee's decision on the settlement of any bet is final and binding.

6.3 Errors and Technical Faults. In the event of a technical error, system fault, or software malfunction that results in a bet being accepted at an incorrect price, a71ee reserves the right to void the affected bet and return the stake to the player's account. Players are not entitled to retain winnings derived from bets placed as a result of an obvious error in published odds.

6.4 Live Casino and Slot Games. All live casino games operated by a71ee are provided by licensed third-party game suppliers including Evolution Gaming, Pragmatic Play Live, and Ezugi. Slot games are provided by suppliers including Microgaming, NetEnt, Pragmatic Play, and Spribe. Each game is governed by its own rules, published within the game interface. Return-to-Player (RTP) percentages are determined by the game provider and are independently certified for fairness.

6.5 Minimum and Maximum Stakes. Minimum and maximum bet limits apply to all markets and games on a71ee. Current limits are displayed within each game or market. a71ee reserves the right to apply individual account-level stake restrictions where unusual or high-risk betting patterns are detected.

7 Prohibited Activities and Fair Use

The following activities are strictly prohibited on the a71ee platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Fraud and misrepresentation: Using a false identity, stolen payment credentials, or falsified documents to register or transact on the platform.
• Money laundering: Using a71ee as a vehicle to deposit, transfer, or withdraw funds derived from criminal activity, or to obscure the origin of funds. a71ee complies with applicable anti-money-laundering regulations and will report suspicious activity as required by law.
• Match fixing and corruption: Placing bets on sporting events in which you have directly or indirectly participated in fixing or manipulating the outcome.
• Automated software: Using bots, scripts, AI-assisted tools, or any automated system to place bets, exploit bonus offers, or interact with the platform in a manner not intended for human users.
• Chargebacks: Initiating a chargeback or payment reversal with your payment provider after funds have been credited to your a71ee account and used for betting purposes.
• Account sharing: Allowing any third party to access or use your a71ee account, or using an account registered in another person's name.
• Exploitation of errors: Knowingly exploiting pricing errors, software bugs, or system faults for financial gain rather than reporting them to a71ee support.

8 Intellectual Property

All content published on the a71ee platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall look and feel of the website — is the property of a71ee or its content and technology suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the a71ee platform for personal, non-commercial recreational betting and gaming purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the platform's content for any commercial purpose without the prior written consent of a71ee.

Game content, including graphics, animations, soundtracks, and underlying software, is the intellectual property of the respective game provider (e.g., Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe) and is subject to those providers' own intellectual property rights. Any unauthorised reproduction or reverse engineering of game software is strictly prohibited.

9 Privacy and Data Protection

a71ee collects, processes, and stores personal data about its players in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering an account, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

Personal data collected during registration and KYC verification is used for the purposes of account administration, identity verification, fraud prevention, regulatory compliance, and the delivery of personalised gaming services. a71ee does not sell your personal data to third parties for marketing purposes.

a71ee uses 256-bit SSL encryption across all pages of the platform to protect data transmitted between your device and our servers. All stored personal data is held on secured servers with restricted access, and our security practices are subject to periodic review and update.

10 Limitation of Liability

10.1 The a71ee platform is provided on an "as is" and "as available" basis. While a71ee takes reasonable steps to ensure continuous, uninterrupted service, we do not guarantee that the platform will be free from errors, interruptions, or security vulnerabilities at all times.

10.2 To the fullest extent permitted by applicable law, a71ee and its officers, directors, employees, agents, and technology suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the Service, including but not limited to losses arising from:

• Interruption, suspension, or termination of the Service for maintenance, technical fault, or regulatory requirement
• Loss of data, account information, or betting history resulting from system failure
• Delays in deposit or withdrawal processing caused by third-party payment providers
• Unauthorised access to your account resulting from your failure to maintain credential security
• Any decision made by a71ee in connection with the settlement of a disputed bet

10.3 Nothing in these Terms shall limit a71ee's liability for fraud, wilful misconduct, or death or personal injury caused by our negligence. Your statutory rights as a consumer under applicable Bangladeshi law are not affected by these Terms.

11 Account Suspension and Termination

11.1 Voluntary Closure. You may request the closure of your a71ee account at any time by contacting support at [email protected]. Before closing your account, any pending withdrawals will be processed in the normal manner. Any remaining bonus balance that has not met applicable wagering requirements will be forfeited upon closure.

11.2 Suspension by a71ee. a71ee reserves the right to suspend or restrict your account at any time and without prior notice where we have reasonable grounds to believe that:

• You are in breach of any provision of these Terms
• Your account has been involved in fraudulent, collusive, or money-laundering activity
• You have provided false identity information during registration or KYC
• You have initiated a chargeback or payment dispute with your payment provider
• Continued operation of your account poses a regulatory, legal, or reputational risk to a71ee

11.3 Effect of Termination. Upon termination of your account — whether voluntary or by a71ee — your licence to use the Service is immediately revoked. Any real-money balance remaining in your account at the time of closure (excluding bonus funds and any funds under investigation) will be returned to you via your registered payment method, subject to successful KYC verification and the absence of any outstanding disputes.

12 Responsible Gaming

a71ee is committed to providing a safe and responsible gaming environment. We recognise that gambling can become harmful for some individuals and we have implemented a range of tools and safeguards to support players who may be at risk.

• Deposit limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
• Session time-outs: Players may set session duration limits that automatically log them out after a specified period of continuous play.
• Self-exclusion: Players who feel they need a break from gambling may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed before the stated period has elapsed.
• Reality checks: Players can enable periodic on-screen reminders showing the duration of their current session and net session result.

If you are concerned that gambling is becoming a problem for you or someone you know, please visit the Responsible Gaming page or contact our support team at [email protected]. a71ee also encourages players to seek support from independent organisations that specialise in gambling-related harm.

13 Amendments to These Terms

a71ee reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via the email address on file and/or via a notice displayed prominently on the a71ee platform for a minimum of 14 days prior to the changes taking effect.

Your continued use of the Service following the effective date of any revised Terms constitutes your binding acceptance of the updated agreement. If you do not accept the revised Terms, you must cease using the Service and contact a71ee to arrange the return of any real-money balance in your account.

Minor amendments — including corrections of typographical errors, clarifications of existing provisions, and updates to contact information — may be made without prior notice and take effect immediately upon publication.

14 Governing Law and Dispute Resolution

14.1 Governing Law. These Terms and any dispute arising out of or in connection with them or the a71ee Service shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of a71ee. a71ee operates under an international gaming licence and applies its terms consistently to all players regardless of their geographic location within Bangladesh.

14.2 Dispute Resolution. In the event of a dispute regarding a bet settlement, account decision, or any other aspect of the Service, you should first contact a71ee customer support at [email protected] with full details of the dispute. a71ee will acknowledge your complaint within 48 hours and aim to provide a substantive response within 10 business days.

14.3 Escalation. If you are not satisfied with a71ee's response to your complaint, you may request that the matter be reviewed by a senior member of the a71ee compliance team. a71ee's decision following such a review is final and binding with respect to the operation of the platform. Nothing in this clause affects your statutory rights under applicable consumer protection law.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the a71ee Service, please contact our support team using the details below. All communications must be in English.

When contacting support regarding a specific account matter, please include your registered username and a brief description of the issue. Do not include your password or full payment account number in any written correspondence.